Starlink Experiences Global Outage – “Service Will Be Restored Shortly”

Starlink, Elon Musk’s satellite internet service, said on Thursday it experienced a “network outage.”

“Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we’ll share an update once this issue is resolved,” Starlink stated.

“Service will be restored shortly. Sorry for the outage. SpaceX will remedy root cause to ensure it doesn’t happen again,” Musk commented.

Service will be restored shortly.

Sorry for the outage.

SpaceX will remedy root cause to ensure it doesn’t happen again. https://t.co/q1bsTVtMZ7

— Elon Musk (@elonmusk) July 24, 2025

The outage impacted Starlink services across the United States and other parts around the world.

BREAKING: Starlink down — Global outage reported pic.twitter.com/pPVxVaW31C

— Insider Paper (@TheInsiderPaper) July 24, 2025

Further details from Newsweek:

Reports of service disruptions flooded outage tracker DownDetector, with users experiencing internet outages and, in some cases, total blackouts. Starlink and its founder, Elon Musk, confirmed the outage and said they were investigating the issue.

According to DownDetector, problem reports with Starlink were submitted in cities including San Francisco, Los Angeles, Dallas, Washington, D.C., New York, Boston, Phoenix, Seattle, Chicago, Detroit, Minneapolis and more.

Outages were also reported in Montreal and Toronto, Canada, as well as in other countries, including Mexico, the United Kingdom, Germany, Brazil, the Philippines, and more.

As of 3:09 p.m. ET, there were 3,400 reports of outages in the U.S., with the number ratcheting up to nearly 58,000 by 3:24 p.m. Cisco’s ThousandEyes intelligence team told Newsweek that it detected the outage began around 3:15 p.m. and was still ongoing as of 5:45 p.m.

The outage reports on Down Detector had started decreasing after 4 p.m. but hadn’t subsided entirely, with service disruptions and blackouts still being recorded on the website.

As of 5:54 p.m. ET, 56 percent of Starlink users were reporting internet issues, while 43 percent were reporting total blackouts.

“Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours.  The outage was due to failure of key internal software services that operate the core network,” Michael Nicolls, SpaceX’s vice president of Starlink engineering, said.

“We apologize for the temporary disruption in our service; we are deeply committed to providing a highly reliable network, and will fully root cause this issue and ensure it does not occur again,” Nicolls continued.

Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours.  The outage was due to failure of key internal software services that operate the core network.  We apologize for the temporary disruption in our service; we are deeply committed to… https://t.co/ffFYM1Z7tD

— Michael Nicolls (@michaelnicollsx) July 24, 2025

CNBC has more:

Musk posted earlier Thursday that the company’s direct-to-cell-phone service was “growing fast” following the announcement that T-Mobile’s Starlink-powered satellite service was available to the public.

T-Mobile said the T-Satellite service was built to keep phones connected “in places no carrier towers can reach.”

Starlink didn’t immediately respond to a request for comment.

Starlink internet speeds and reliability decrease with popularity, a recent study found.

It wasn’t immediately clear if the T-Satellite service was affected by or involved in the outage.

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Musk’s social media site X, which he purchased as Twitter for $44 billion in 2022, has been hit with a number of outages in the past months.

The site had disruptions in early July. During another outage in May, Musk said that “major operational improvements need to be made.”

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